Terms of Service

Last modified August 31, 2024

Welcome to ReHealth Collaborative

Thank you for visiting the ReHealth Collaborative website. ReHealth Collaborative works with philanthropic funders, strategic investors, and non-profit leaders to deliver sorely needed capital to programs providing whole-person care and addressing health-related social needs. Our goal is to direct more capital to solutions that improve health outcomes, reduce disparities, and lower costs.

Our platform and related services are delivered within a predefined legal framework, as set out in detail below. These Terms of Service ("Terms of Service"), together with our Privacy Policy (collectively, the "Terms") apply to our platform along with any related websites, mobile applications, services, or products (collectively, the "Service") delivered to you by ReHealth Collaborative ("ReHealth Collaborative, "we," and “us”).

ACCEPTANCE OF TERMS

The Terms are entered into by and between you and ReHealth Collaborative. Please read them carefully before you start to use the Service. By using the Service or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound by and abide by them. If you do not accept the Terms, you must not access or use the Service.

The Service is offered only to users 18 years of age or older. By using the Service, you are telling and representing to us that you are of legal age to form a binding contract with ReHealth Collaborative and meet all eligibility requirements. If you do not meet all eligibility requirements, you must not access or use the Service.

These Terms include a class action waiver. They require each individual to use binding arbitration to resolve disputes instead of jury trials.

CHANGES TO THE TERMS

We may revise and update these Terms of Service from time to time in our sole discretion. If we make changes, we will let you know by revising the date at the top of these Terms of Service and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). However, any changes to the dispute resolution provisions in the "Governing Law and Jurisdiction" and "Arbitration; Waiver of Jury Trial; Waiver of Class or Consolidated Actions" sections below will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Service. Your continued use of the Service following the posting of revised Terms of Service means that you accept and agree to the changes. Please check this page often so you can be aware of any changes, because changes made to this page are binding on you.

ACCESSING THE SERVICE AND ACCOUNT SECURITY

We reserve the right to withdraw or amend the Service, and any services or materials we provide on or through the Service, at any time in our sole discretion with or without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to portions of the Service, or the entire Service, to some or all users. We have no obligation to provide you with any technical support in connection with your use or attempted use of the Service.

To access the Service or some of the resources it offers, you may be asked to supply certain registration details or other information. It is a condition of your use of the Service that all the information you provide on the Service is correct, current, and complete. You agree that all information you provide to register with the Service or otherwise, including but not limited to using any interactive features of the Service, is governed by our Privacy Policy and you consent to all actions we take with respect to your information that are not inconsistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as strictly confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to any portion of the Service using your account or security information. You agree to notify us immediately upon becoming aware of any unauthorized access to or use of your account or any other breach of security. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to reassign and/or disable any account or security information, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you may have violated any provision of the Terms.

FEES; PAYMENT

Certain features of the Service may require payment of fees or provide opportunities for donations as may be determined by ReHealth Collaborative from time to time. Payments and donations must be made in accordance with the current options and methods described on the Service. Payments made for features of the Service are non-refundable (except as may otherwise be expressly stated by us in writing).

INTELLECTUAL PROPERTY RIGHTS

The Service and its entire contents, features, and functionality (including but not limited to all information, software (including any source code and object code), text, displays, images, video, and audio, and the design, selection, and arrangement thereof, but excluding User Contributions), are owned by ReHealth Collaborative, its affiliates, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights law, as applicable.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Service, except as follows:

• Your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; and

• You may store files that are automatically cached by your web browser for display enhancement purposes.

You must not:

• Modify copies of any materials from the Service; or

• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Service.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Service in breach of the Terms, your right to use the Service will cease immediately and you must, at our option, immediately return or securely destroy any copies of the materials you have made.

No right, title, or interest in or to the Service or any content on the Service is transferred to you, and all rights not expressly granted are reserved by ReHealth Collaborative. Any use of the Service not expressly permitted by the Terms is a breach of the Terms and may violate copyright, trademark, and other laws.

TRADEMARKS

The ReHealth Collaborative name, logo, and all related names, logos, product and service names, designs, and slogans are the property of ReHealth Collaborative or its affiliates or licensors. You must not use such marks without the prior written permission of ReHealth Collaborative. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

PROHIBITED USES

You may use the Service only for lawful purposes and in conformance with the Terms. You agree not to use the Service:

  • In any way that violates applicable federal, state, or local law or regulation (including, without limitation, any laws that govern the exporting of data or software to and from the United States) or violates or infringes the rights of any third party;

  • For the purposes of exploiting, threatening, or harming, or attempting to exploit, threaten, or harm, any person;

  • To send, knowingly receive, upload, download, use, or re-use any material which does not comply with the Content Standards set out below in these Terms;

  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation;

  • To impersonate or attempt to impersonate ReHealth Collaborative, a ReHealth Collaborative employee, another user, or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing); or

  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm ReHealth Collaborative or users of the Service or expose us or them to liability, each as determined by us in our sole discretion.

Additionally, you agree not to:

  • Use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other party's use of the Service, including any other party's ability to engage in real time activities through the Service;

  • Use any robot, spider, or other automatic device, process or means to access the Service for any purposes, including monitoring, copying, or harvesting any of the material on the Service;

  • Use any manual process or monitor to copy any of the material on the Service or for any other unauthorized purpose without our prior written consent;

  • Use any device, software, or routine that interferes with the proper functioning of the Service;

  • Introduce any viruses, trojan horses, worms, logic bombs, or other material to the Service which is malicious or technologically harmful;

  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server(s) on which the Service and any related data is stored, or any server, computer, or database connected to the Service;

  • Attack the Service via a denial-of-service attack or a distributed denial-of-service attack; or

  • Otherwise attempt to interfere with the proper functioning of the Service.

USER CONTRIBUTIONS

The Service may contain personal profiles and other interactive features (collectively, "Interactive Services") that allow users to supply content or materials (collectively, "User Contributions") on or through the Service.

All User Contributions must comply with the Content Standards set out below under the heading, "Content Standards."

Any User Contribution you supply using the Service that is not personal information will be considered non-confidential and non-proprietary, unless otherwise specifically noted by us. Any User Contribution you provide using the Service that is personal information will be subject to our Privacy Policy. By supplying any User Contributions on the Service, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material to provide the Service to you.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns; and

  • All your User Contributions do and will comply with the Terms.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not ReHealth Collaborative, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions provided by you or any user of the Service. You should exercise common sense and your best judgment when providing User Contributions using the Service, including when you supply any personal information.

MONITORING AND ENFORCEMENT; TERMINATION

We have the right to:

  • Remove or refuse to accept any User Contributions for any or no reason in our sole discretion;

  • Take any action with respect to any User Contribution that we deem necessary or appropriate, in our sole discretion, including if we believe that any such User Contribution violates these Terms of Service, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Service or the public, or could create liability for ReHealth Collaborative or any third party;

  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or privacy rights;

  • Take legal action, including, without limitation, referral to law enforcement, for any illegal or unauthorized use of the Service; and

  • Terminate or suspend your access to all or any part of the Service for any or no reason, including, without limitation, any violation of the Terms.

Without limiting the foregoing, we have the right to fully cooperate with any governmental authorities (e.g., law enforcement) or court order requesting or directing us to disclose the identity or other information of anyone providing any information or materials on or through the Service. YOU WAIVE AND HOLD HARMLESS REHEALTH COLLABORATIVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM AND AGAINST ANY AND ALL CLAIMS RESULTING FROM ANY AND ALL ACTIONS TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM AND AGAINST ANY AND ALL ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY SUCH PARTIES OR GOVERNMENTAL AUTHORITIES.

We may not review all material before it is transmitted through the Service, and we cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party, including any User Contributions. We have no liability or responsibility to anyone for our performance or nonperformance of the activities described in this section.

CONTENT STANDARDS

These content standards apply to all User Contributions and use of the Service. User Contributions must comply with all applicable federal, state, and local laws and regulations in all respects. Without limiting the foregoing, User Contributions must not, in ReHealth Collaborative’s sole discretion:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;

  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;

  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person or entity;

  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with the Terms;

  • Be likely to deceive any person;

  • Promote any illegal activity, or advocate, promote, or assist any unlawful act;

  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person;

  • Impersonate any person or misrepresent your identity or affiliation with any person or organization;

  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising; or

  • Give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case.

RELIANCE ON INFORMATION POSTED

The information presented on or through the Service is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Service or by anyone who may be informed of any of its contents.

The Service may include content provided by third parties. All statements and/or opinions expressed in these materials, and other content, other than content provided by ReHealth Collaborative, are solely the opinions and responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of ReHealth Collaborative. We are not responsible or liable to you or any third party for the content or accuracy of any materials provided by any third party.

CHANGES TO THE SERVICE

We may update the content of the Service from time to time, but its content is not necessarily complete or up to date. Any material on the Service may be out of date at any given time, and we are under no obligation to update such material.

THIRD-PARTY SERVICE PROVIDERS

The Service may at times engage third-party service providers ("Third-Party Service Providers") in areas where we provide the Service. ReHealth Collaborative is not a provider of the underlying services provided by such Third-Party Service Providers. Third-Party Service Providers operate independently of us. We are not liable or responsible for the acts or omissions of any Third-Party Service Providers. We do not verify and do not warrant Third-Party Service Providers' compliance with laws. Furthermore, we do not guarantee the services provided by Third-Party Service Providers. You understand and agree that while we may take certain steps to attempt to independently verify representations made by Third-Party Service Providers, we have no obligation to do so and are not liable for any such representations relating to their services or any other matter, including, without limitation, any descriptions, disclosures, photographs, or videos displayed on the Service describing or depicting services offered by Third-Party Service Providers.

INFORMATION ABOUT YOU AND YOUR USE OF THE SERVICE; CONSENT TO COMMUNICATIONS

All personal information we collect through the Service is subject to our Privacy Policy. By using the Service, you consent to all actions taken by us with respect to any personal information that you provide through the Service in compliance with our Privacy Policy. You hereby consent to receiving communications in any form from ReHealth Collaborative in connection with the Service, including but not limited to the following: mail, in-app push notifications, electronic mail, telephone (landline or wireless) and text message (e.g., SMS and/or MMS communications). Furthermore, you hereby consent to receiving calls or text messages from ReHealth Collaborative in connection with the Service, including those made to wireless telephone numbers that are automatically dialed and/or include pre-recorded messages.

LINKS FROM THE SERVICE

If the Service contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Service, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

DATA CHARGES

You hereby acknowledge and agree that you are responsible for all data charges you incur in connection with your use of the Service.

DISCLAIMER OF WARRANTIES

You understand and agree that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Service will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Service for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUS OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE SERVICE, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE SERVICE AND ITS CONTENT IS AT YOUR OWN RISK. THE SERVICE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER REHEALTH COLLABORATIVE NOR ANY PERSON ASSOCIATED WITH REHEALTH COLLABORATIVE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, TIMELINESS, ACCURACY, OR AVAILABILITY OF THE SERVICE. WITHOUT LIMITING THE FOREGOING, NEITHER REHEALTH COLLABORATIVE NOR ANYONE ASSOCIATED WITH REHEALTH COLLABORATIVE REPRESENTS OR WARRANTS THAT THE SERVICE AND ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICE OR THE SERVER(S) THAT MAKE(S) IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICE OR ITEMS OR SERVICES OBTAINED THROUGH THE SERVICE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. REHEALTH COLLABORATIVE IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, INCLUDING USERS OF THE SERVICE AND THIRD-PARTY SERVICE PROVIDERS SOURCED THROUGH THE SERVICE, AND YOU HEREBY RELEASE REHEALTH COLLABORATIVE, its affiliates, licensors and service providers, and its and their respective officers, directors, members, managers, employees, contractors, agents, licensors, suppliers, successors, and assigns from any claims or damages, known or unknown, arising out of or in any way related to any claim you have against any third party. REHEALTH COLLABORATIVE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND RELATED TO THE SERVICE, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY

IN NO EVENT WILL REHEALTH COLLABORATIVE, ITS AFFILIATES OR ITS OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, MEMBERS, OR MANAGERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, ANY WEBSITES LINKED TO IT, OR ANY CONTENT ON THE SERVICE OR SUCH OTHER WEBSITES, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU, HOWEVER, IN NO EVENT WILL REHEALTH COLLABORATIVE' AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED ONE HUNDRED US DOLLARS ($100).

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ReHealth Collaborative, its affiliates, licensors, and service providers, and its and their respective officers, directors, members, managers, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any actual or alleged claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including attorneys' and experts’ fees) arising out of or relating to your violation of these Terms of Service or your use of the Service, including, but not limited to, your User Contributions, any use of the Service's content, services, and products, and any dispute between you and any Third-Party Service Provider, other than as expressly authorized in the Terms or your use of any information obtained from the Service.

GOVERNING LAW AND JURISDICTION

All matters relating to the Service and the Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Maryland without giving effect to any choice or conflict of law provision or rule (whether of the State of Maryland or any other jurisdiction).

Subject to the provisions regarding arbitration below, if a lawsuit or court proceeding is permitted under the Terms, then the parties agree to submit to the exclusive jurisdiction of the federal or state courts in the State of Maryland for such purpose. You waive all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

ARBITRATION; WAIVER OF JURY TRIAL; WAIVER OF CLASS OR CONSOLIDATED ACTIONS

At our sole discretion, we may require you to submit any disputes arising from or related to the Terms or the Service, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying State of Maryland law and taking place in the State of Maryland.

Arbitration procedures are typically subject only to very limited review by a court. In the event any litigation should arise between ReHealth Collaborative and you in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, you hereby waive all rights to a jury trial, instead are electing that the dispute be resolved by a judge.

All claims and disputes within the scope of these Terms must be arbitrated or litigated on an individual basis and not on a class basis. Claims of more than one user cannot be arbitrated or litigated jointly or consolidated with those of any other user.

LIMITATION ON TIME TO FILE A CLAIM

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

FORCE MAJEURE

ReHealth Collaborative is not responsible for any delay or prevention of ReHealth Collaborative performing its obligations hereunder if it is the result of events beyond our reasonable control, including without limitation acts of God, war, governmental actions or orders, epidemics, riots, terrorism, strikes, labor shortages, fire, extreme weather, embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, or shortage of materials.

WAIVER AND SEVERABILITY

No waiver by ReHealth Collaborative of any term or condition set forth in the Terms shall be deemed a further or continuing waiver of such term or condition or waiver of any other term or condition. Any failure of ReHealth Collaborative to assert a right or provision under the Terms shall not constitute a permanent waiver of such right or provision. If any provision of the Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the maximum extent such that the remaining provisions of the Terms will continue in full force and effect.

ENTIRE AGREEMENT

Unless explicitly stated in a separate written agreement signed by you and ReHealth Collaborative, the Terms constitute the sole and entire agreement between you and ReHealth Collaborative with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Service. If a separate contract is made between you and ReHealth Collaborative with respect to the Service, the terms of the separate contract control in the event that those terms may be in conflict with the Terms.

YOUR COMMENTS, QUESTIONS AND CONCERNS

All feedback, comments, requests for technical support and other communications relating to the Service or the Terms and related practices should be directed to us at info@rehealthcollaborative.org.

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